- Legal Notice
All notices from Formosa T-house Co. Ltd. to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Formosa T-house Co. Ltd. shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Formosa T-house Co. Ltd.
6F, No. 140, 2nd Section, Nanjing E. Rd.,- Taipei 10489, Taiwan.
Delivery shall be deemed to have been made by You to Formosa T-house Co. Ltd. five (5) days after the date sent. - Copyright
This website and its content are copyright of Formosa T-house Co. Ltd. - © Formosa T-house Co. Ltd. (2010). All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
• you may print or download to a local hard disk extracts for your personal and non-commercial use only
• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.- Trademarks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process byFormosa T-house Co. Ltd.. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Formosa T-house Co. Ltd. or any third party, except as expressly granted herein.- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Formosa T-house Co. Ltd. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Formosa T-house Co. Ltd. believes that customer conduct violates applicable law or is harmful to the interests of Formosa T-house Co. Ltd. and its subsidiaries.- Privacy Policy
Version date: 15 November 2010
This privacy policy sets out how Formosa T-house Co. Ltd. uses and protects any information that you give Formosa T-house Co. Ltd. when you use this website.
Formosa T-house Co. Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
Formosa T-house Co. Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you accept with any changes. This policy is effective from 15 November 2010.What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, address, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer´s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at: support@formosa-teahouse.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.- Consumer Agreement
*Conclusion of a Contract• The vendor's offers mostly are agricultural products (e.g. teas) those will be effected by the non-human factors such as weather, thus our offers are always subject to change. Little differences to our pictures and / or descriptions are possible. The presentation of the goods in the catalog / online shop do not represent the vendor's binding offer for the conclusion of a sales contract, the customer hereby is only asked to give an offer with his order.
• The order represents a binding offer of the customer. When making order, no matter online, by telephone, by fax or email, the customer confirms the validity of the stated terms and conditions.
• The vendor shall confirm the receipt of an online order of the customer by sending a confirmation mail, yet this order confirmation does not mean the acceptance of the order. It shall only be considered as the information for the customer, that the vendor has received the order.
• The vendor confirms the acceptance of the order by sending the goods or per a definite notice of acceptance.- Shipping & Delivery
*Shipping and Payment Terms• The on-line price of the vendor is defaulted with Euro, the US dollar is subject to change from time to time according to the international floating rate of currency.
• Unless otherwise specified on the order confirmation or on the price quotation of the catalog / online shop, the prices are including the statutory value added tax.
• Additional charges, such as packing, delivery, insurance costs and potential service charge are not included in the prices.
• The effective prices at the time of ordering, possible payment methods and potential service charge, as well as the shipping costs result from the specific product descriptions, published on the vendor´s internet, the stated payment methods and the shipping costs table.
• The customer is obligated to decide one of Shipping Methods from the "Flat Rate" and "Per Item" presenting on the internet when making order.
• The goods in stock will be shipped within 1 to 3 work days after receipt of payment in case of advance payment and direct debit, otherwise within 1 to 3 work days after receipt of the order. If the goods are out of stock at the time of placing the order, the vendor shall immediately inform the customer and notify the expected delivery time.
• The payment of the merchandise shall be made by advance payment, credit card or with an invoice. For the particular payment method the following regulations shall apply:
a. Advance payment: This will be only applied for pre-orders which will be announced on the website for upcoming new merchandise. The customer pays the invoiced amount to the vendor within 10 work days after placing the order. After receipt of payment the customer´s order shall be processed and shipped.
b. Credit card: For the payment by credit card, the customer will be passed to service provider by a secure connection, where you process the payment.
c. Invoice: Delivery on invoice is only possible for contracted business clients. The invoiced amount has to be paid within 10 work days after receipt of the invoice unless otherwise specified it.
• The merchandise will be sent to the customer only receipt the payment. For the contracted business clients, in case of the client is in default, the vendor is entitled to invoice interest for delay. An individual contract will be delivered to the business client (wholesaler).
• The vendor is entitled to make partial deliveries if reasonable for the customer. Additional shipping costs shall only apply if expressly agreed.
• The goods delivered shall remain our property until the receipt of complete payment.
- International
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Formosa T-house Co. Ltd. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.- Warranties
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Formosa T-house Co. Ltd. makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Formosa T-house Co. Ltd. SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Formosa T-house Co. Ltd. BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Formosa T-house Co. Ltd..
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Formosa T-house Co. Ltd. is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and notFormosa T-house Co. Ltd..
The inclusion of material on this server does not imply any endorsement by Formosa T-house Co. Ltd., which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Formosa T-house Co. Ltd. tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.- Return Policy
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Formosa T-house Co. Ltd. reserves the right to change its payment procedures at any time without prior notice to you.*Right of revocation
The customer acts as a natural person at the business with the vendor and he does not act as a tradesman, he is entitled to execute his rights of revocation, subject to the following regulations: the customer may declare the revocation of his contractual statement in text form (e.g. letter, email) or by returning the merchandise within 14 work days. The revocation does not have to contain any grounds. The revocation period commences with the receipt of this revocation instruction in text form, however, not before the receipt of merchandise and not before we have performed our information duties, just in case of recurrent deliveries of same merchandise not sending before the receipt of the first partial delivery. The limit of time shall be considered to be observed by the timely dispatch of the declaration of revocation or the return shipment.
The revocation is to be addressed to: Formosa T-house Co. Ltd., 50, Lane 48, Baojien Road, Jhungho Dist., New Taipei City 23576, Taiwan. • Email: support@formosa-teahouse.com
*Consequences of revocation
In case of a valid revocation, all mutually received performances as well as expenses taken (e.g. interest), if applicable, are to be restituted by either side. Except for the following case, the return shipment for the customer is free of charge. If the customer is unable or partially unable to restitute the merchandise to us or can only restitute it in a deteriorated condition, then the customer has to insofar compensate for its value where applicable. This does not apply if the deterioration is exclusively due to examining the merchandise - as for instance in a retail store - or putting the merchandise to its intended use. The products that can be shipped by parcel are to be returned on our risk and the products that cannot be shipped will be dealt with by picking up. The customer is obliged to bear the costs of the return shipment, if the merchandise delivered corresponds to the merchandise ordered, and if the price of the merchandise to be sent back does not exceed an amount of fifty Euros or if, where the price is higher, the customer has at the date of the revocation not yet rendered consideration or given a part payment. All reimbursement obligations must be fulfilled within 30 work days of the declaration of revocation. The period commences for the customer with sending the declaration of revocation or the merchandise and for the vendor with receipt of the same.- Store Hours
Customer service is available as defined on the Contact Us page of this Web site.- Miscellaneous
VOID WHERE PROHIBITED:
Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Formosa T-house Co. Ltd. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
*Choice of Law & Jurisdiction• The contractual relationship between the vendor and the customer shall be governed by Taiwanese law and at the same time, it shall meet the standard regulations worldwide.
• The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the vendor shall be the vendor´s registered office, as far as the customer is a tradesman, a legal person under public law or a special fund under public law.
*Severability Clause
• Should any part of this agreement be invalid for any reason, it is to be replaced with a corresponding text, which is valid and equivalent to the intended meaning. The rest of the agreement shall remain unaffected and valid.
Information of the vendor:
Formosa Exquisite Goods INTL. Ltd.
Owner: Ms. F. Wu
Office in Taiwan:
Rm. 608, 6F, No. 140, 2nd Section, Nanjing E. Rd.,
Taipei 10489, Taiwan.
Tel: +886 2 2517 1615
Representative in Germany:
Contact: Mr. S. Kneisel
Tel:
E-mail: support@formosa-teahouse.com
VAT No. in Taiwan: 29162685- [Remark, April 02, 2013]For providing more various products to customers, Formosa T-house Co. Ltd. has been officially changed its title to be Formosa Exquisite Goods INTL. LTD. in March, 2013. Formosa T-house is a registered trademark and still being a brand as tea product under Formosa Exquisite Goods INTL. LTD.
Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
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